Your customers will choose to communicate with you an a variety of ways, phone, email, instant messaging, twitter, facebook etc.
How they communicate could tell you a lot about how urgent they perceive their issue to be. Continue reading “Customer communication”
For full disclosure, I’ve been a Nokia fanboy for many years, in fact I have not owned one non-Nokia phone. I’ve played with a number of other phones, but never for more than a few days. But in my opinion, Nokia’s UI is getting more stale than last week’s stock at your local greengrocer.
My last phone was the E71, which I absolutely loved, so I will draw some comparisons.
Sleek packaging, a BLACK box, half the size of the usual nokia boxes, but with the same amount of stuff in it.
Switching it on and starting the configuration was easy enough, it guides you through the initial parts, to the point where you can use the phone, but no more. Continue reading “Blackberry Bold 9700”