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The Shaved Soapbox

As to methods there may be a million and then some, but principles are few. The man who grasps principles can successfully select his own methods. The man who tries methods, ignoring principles, is sure to have trouble.
-Ralph Waldo Emerson

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Tag: Communication

Customer communication

Your customers will choose to communicate with you an a variety of ways, phone, email, instant messaging, twitter, facebook etc.

How they communicate could tell you a lot about how urgent they perceive their issue to be. Continue reading Customer communication

Posted on December 6, 2011Categories BusinessTags Communication, Dealing with clients, PhoneLeave a comment on Customer communication
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